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Customer-Centric Business Models: Where to start and How to Deliver?

Related topics: MedTech, Commercial

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Overview
A perspective of the customer insight specialists on developing customer-centric business models
Key areas:
  • Role of Customer Insights in developing customer-centric business models
  • What are the different ways of approaching customer-centric pain points and unmet needs
  • How to distill impactful customer needs from customer wishlist
  • How to develop and validate business models through customer insights 
Speakers

Dushyant Gupta
Senior Client Engagement Director
Cetas Healthcare Insights, USA

Sumit Mehta
Managing Director
Cetas Healthcare Insights, Netherlands

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REMINDER

This is the presenters’ personal opinion and does not necessarily represent true facts, the official views or policy of their organisation, nor the views of Evidence Life Science.

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